❓Frequently Asked Questions❓

🔒 What comes in a Mystery Vault Box?

Each Mystery Vault Box includes:

• 1 guaranteed graded slab (PSA or CGC)

• A sealed booster pack

• Random bonus items (raw cards, dice, coins, stickers, etc.)

• Magic Scrolls (chance at extra prizes, discounts, or grails!) Every box is packed with care and sealed like a true treasure.

🎯 Can I choose which slab I get?

Nope — that’s the magic! The contents are a complete mystery, and grail cards are hidden randomly throughout boxes.
We keep things fair and exciting for everyone — no cherry-picking.

🧾 How much does a box cost?

Our standard Vault Boxes are $49.99, with premium and grail-tier boxes dropping soon.
Shipping is free on orders over $75 within the U.S.

📦 When will my order ship?

Orders usually ship within 2–3 business days after purchase.
You’ll get tracking info sent to your email once it goes out.

🌍 Do you ship internationally?

Right now, we ship to the U.S. and Canada.
We’re looking into expanding worldwide soon — stay tuned!

🛡️ Are the slabs authentic?

Yes — all slabs come from trusted grading companies like PSA and CGC.
No off-brand or mystery grading companies — only real, collector-worthy slabs.

🤝 Can I return or exchange my box?

Due to the mystery nature of our products, all sales are final.
However, if your item arrives damaged or there’s an issue, please reach out — we’ll make it right.

📲 How do I contact you?

DM us on Instagram @tcg_realms or use the contact form on our site.
We typically respond within 24–48 hours.